Tuesday, May 30, 2017

Where was Moses...?

Funny business with BA - On Saturday there was a world-wide (it seems) shut down of their operations due to a reported "power outage".  Bank Holiday weekend of course so major chaos - and things are far from back to normal yet.  As ever, the main complaint from passengers is lack of information - it always is in situations like this.  The erks on the ground don't know what's going on, and middle management tend to "duck and cover" in case they say something which will harm their career. But top management usually come out with some sort of statement - even if it tends to be of the "we are wonderful and everything is under control" type.  But this time? The head of BA has not only refused to be interviewed, but has effectively gagged his staff from making any comment.  Like I say - strange business.

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