Computer says no...

There are times when I despair, I really do.  Here's the story - a 91-year-old widow was brought to this country from South Africa to be with her family who are here. She was granted a six-month visa. Since coming here her health has deteriorated and her family, on her behalf, have applied for permission to stay here.  BUT - the rules say that such an application - to extend a visa -  cannot be made from here, but must be made from the country you are seeking to enter this country from.  In this case, South Africa.  So this frail elderly sick lady faces having to travel back to South Africa in order to be able to apply to come back here and spend her final years with her family.  Like I say - I despair.