You'll do it our way

When is a service not a service?  When it's provided by a bank it seems.  Another of my hobbyhorses, but this idea that cheques will be phased out by 2018 is just another example of the banks ignoring the wishes of their customers (or at least some of their customers) in favour of what works better for them.  The Enid Blyton Trust for Children - which does a tremendous amount of good work for charity -  is closing down, in great part because its founder, who has always paid her bills by cheque, is coming under increasing pressure by the banks to use "new technology" which she has no interest in.  The government has said that they will not allow cheques to be scrapped until "a suitable alternative is found" - but of course the immediate question which springs to mind is - suitable for whom?  The customers?  I somehow doubt it.